Like its headquarters in Ostfeld, automation company Piermagnetic has been around for more than 75 years. What makes the most experienced Pielmagnet subsidiary different?

Safety is a top priority on the German production floor, whether it is human-machine collaboration or the increasingly autonomous operation of mobile robots in internal logistics. Machinery manufacturers and operators have to implement numerous standards and directives and cannot ignore changes, including machines imported from abroad. To be on the safe side, many manufacturers and operators choose to rely on Pilmagnetic’s safety products and professional skills. Piermagnetic’s customers come from almost every industry, from small specialty machine tool manufacturers to large original equipment manufacturers, and the range of projects involved is very wide.

Personalized partnership

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“We work with our customers to find solutions for their needs.” Matthias Brinkmann, Managing Director of Sales and Service at Piermagi Germany, stresses: “This is what sets us apart, and it comes down to the competence of our people.” Personalization is at the core: For the experts at Piermagnetic, technical knowledge and sales go hand in hand to ensure that the best solutions are found for customers, even in the face of the toughest challenges. The specific solution varies from case to case: from a service to a pure Peel Magnetic product solution to a combination of the two. If there is still no suitable solution, the customer’s request is fed directly into the new development process. Colleagues in external sales, consulting and engineering see themselves as consultants on all mechanical safety issues. In the cooperation process, the focus is on customer projects and application benefits.

Listen anywhere, anytime

Even for international projects, Pielmagneto employees are “at your side” : a trip to Asia to check whether the machinery meets the requirements of the German market is on the agenda. Digitalisation means that subsidiaries face new problems. In recent years, the importance of information security in the machinery industry has increased, and it has been integrated into the overall security concept. Digitalisation has also changed the way we work with our customers: agreements can be reached faster and more easily. Even popular events such as Germany’s nationwide “Automation Tour” series bring current automation issues to the audience through digital formats such as the web. But at the end of the day, nothing can replace close face-to-face contact. In the future, this will continue to be the focus and part of the path to success.